What does it really take to scale product and operations in an AI first world? In this episode, three operators and investors at the forefront of this transformation share their insight and expertise: Adrian Fortino at Mercury Fund, Dan Watkins of Mercury Fund and Pelagos Pharmaceuticals, and Roberto Montezuma of Fractal River. Together, they’ll unpack the operational shifts needed to succeed in a world where AI isn’t the add on—it’s at the center of your strategy. This episode was recorded live at the CXO Summit.
Timecoded Guide:
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- [00:00] Podcast begins
- [02:42] Where’s the Market Headed? Predicting the rapidly changing AI future
- [19:53] What About Development? Scaling operations from an AI-curious perspective
- [36:01] All About Mindset: Realistic expectations from the new world of AI-first tech
- [46:01] Focus vs Prioritization? Roberto’s advice to leaders embracing AI
- [50:35] Co-Creation & Customization: Dan helps startups get in on the enterprise ground floor
Key Takeaways:
- What’s Next: Buying vs building is a big discussion for companies and enterprises when integrating AI into their workflows, but perspectives are likely to shift towards a buy and build mindset. Companies will continue to integrate AI, but as software capabilities expand and evolve, many will want to build within the tools they’re buying, customizing AI agents for their unique needs without compromising on having to use multiple tools.
- When to Strike: The iron is hot for AI startups, but Dan Watkins of Mercury warns that this won’t always be the case. As AI usage ramps up, the prediction is that only the fittest of providers will survive, honing their services for specific industries and verticals to meet the needs of companies and customers who want a fully integrated AI in their workflows.
- Where to Prioritize: With AI growing in popularity and usage, it can feel impossible for a company leader to know where to start or where to focus their energy most. In Roberto’s opinion, leaders need to accept AI as an evolving tech and focus on creating a culture within their workplaces that embraces AI and furthers innovation at all levels.
